Current public version published on the date shown.
AuraOne / Help Center
Help Center
Answers for AuraOne contributors on identity verification, payout setup, privacy review, and tax forms, plus how to reach support.
Contributor help version 1.0 · Reviewed September 11, 2026
Document record
- Version
- Contributor help version 1.0
- Effective
- Reviewed September 11, 2026
- Scope
- Public policy and review contact
- Control
- Print, save, or request review
Document summary
What this public document covers
- Answers for AuraOne contributors on identity verification, payout setup, privacy review, and tax forms, plus how to reach support.
- Customer-specific architecture, controls, commitments, and contractual terms are confirmed during review and contracting.
Articles
- Identity verification — What Stripe Identity checks, what AuraOne receives, and how to retry a failed check.
- Payout setup — How earnings reach a bank account or debit card, and how to change the destination.
- Privacy and capture review — What the viewfinder flags, what a flag does and does not prove, and how residency works.
- Tax forms — When a Form 1099-NEC is issued, why a W-9 is required, and what is not withheld.
Reach a person
For anything not answered here, use support. Contributors can also open a ticket from inside Aura Capture, which attaches the relevant upload and session identifiers so support does not have to ask for them.
Account and data
To delete an account and its data, see account and data deletion. The privacy policy covers what is collected and how it is used.