Program Manager (Crisis Ops) is a remote review track for evaluating AI outputs across program management workflows.
ContractorRemote — US-eligible$40–$60 / hr
Static snapshot. Listings are generated from bundled local jobs data last refreshed on July 1, 2026. Confirm availability through AuraOne intake before relying on a role.
Program Manager (Crisis Ops) is a remote review track for evaluating AI outputs across program management workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
Program management AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Evaluate business workflows, tool-use tasks, operational judgment, and enterprise agent behavior.
Responsibilities
Review AI outputs against current program management workflows, playbooks, and firm policy for Program Manager (Crisis Ops) assignments.
Grade tone, escalation logic, and stakeholder fit on a structured rubric.
Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
Capture the right next step so the modeling team can train on it.
Adjudicate disputed treatments against published playbooks or firm guidance.
Maintain reviewer-quality scores in inter-rater calibration cycles.
What you should bring
Direct working experience in program management on real teams for Program Manager (Crisis Ops) work.
Comfort applying multi-page rubrics consistently across long batches.
Clear written reasoning that names the policy or workflow being applied.
Strong attention to detail and the ability to flag when a prompt itself is the problem.
Reliable async availability for at least 10 hours per week.
Role signals
Example tasks
Grade a model's response to a real program management ticket and rate workflow, tone, and escalation.
Flag a missed escalation with the right severity tag and corrected next step.
Adjudicate a disputed playbook call between two reviewers using firm guidance.
Audit a 25-row batch for rubric consistency and report drift to the program lead.
Useful experience
Prior experience training, calibrating, or QA-ing operations teams.
Familiarity with AI-assisted workflow tooling and its failure modes.
Bilingual experience for cross-region operations.
Compensation and schedule
$40–$60 / hr
Expected arrangement: contractor, with program-defined task volume and review pacing. A snapshot does not guarantee current placement availability.
Skills used in matching
Operational review
Policy adherence
Workflow judgment
Stakeholder communication
Program management
ai model training (basics)
business continuity planning (bcp)
crisis management
cross-functional collaboration
data analysis
documentation
emergency operations
Application boundary
Creating a specialist profile records your experience and preferences. Starting role intake is a separate action that attaches this role snapshot and its source to your candidate record.
